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LEGO Shop at Home Automated Returns

RightDwigt · 2020-11-20T14:42:43.000Z

I couldn't find a topic on this yet, sorry if there is one. I just noticed a new self-return option on the SAH website. Am I just that unobservant or is this something new and exciting? I always remember having to contact customer service (always a wait and inconvenient) to get a return going. Has anyone actually gone through this yet? Here are a couple screenshots. Don't panic, I'm not returning my nebulons. ?