Lego Shop order on hold?

Lockblock · 2013-10-11T01:50:42.000Z

So there I was on the Lego Shop website, ordering 10x each series 2 Friends pets because they were on sale (3.98 USD). I checked my email for the shipping confirmation so I can roll in all of the VIP points that I received and I get a message saying I had to call customer service. They wanted me to verify all kinds of info (address, CC#, etc.) because the size of the order. Couple of questions: 1. Is this standard with larger orders with them? 2. Do collectors/investors not order big from the site? Was this a rookie mistake? 3. Could this procedure pertain to their concern about resellers? 4. Am I now on some kind of Lego Group watch list? I kid...kinda. Asante sana!