Need some EBay selling advice?

jbacunn · 2014-06-20T02:04:12.000Z

I am in a little bit of a difficult situation and need some advice. I sold two comics for $25 plus $5 shipping. Mailed them off to the verified paypal address via USPS. No problems. The buyer opens a case on me for item not received. I check the tracking and it says the item was delivered. I send a message telling him it was delivered and he says he didn't get it. I tell him to call his local post office. He does and says the package could not be delivered because there was something wrong with the shipping label and it is being sent back to me and that it was scanned delivered by accident. I tell me him I'll keep an eye out for it but the tracking says delivered so that's all I know. There were no additional updates to the tracking. I do get the package back almost two weeks later and the label was partially torn off by USPS and the comics were a little damaged in their 4500 mile trek across the country and back. What do I do? If I tell him I got them back he is either going to expect me to pay to ship them again or if I tell him they were damaged he is not going to want them anymore and want a full refund leaving me with damaged product I can't resell. I'm better off just saying I never got them back because I am protected because the tracking says delivered. He would lose the case if it were escalated right? I feel bad for the guy because it wasn't his fault but it wasn't mine either. Sent from my iPad using Brickpicker