2017 Fall Seller Update - Start the free return train

brickvoyeur · 2017-09-19T16:06:21.000Z

Quote In the 2017 Fall Seller Update, we’re making changes to meet the demands of today’s marketplace and giving you more opportunities to increase your listings visibility on eBay. Listing Visibility Expose your listings to more eBay buyers with eBay Guaranteed Delivery, schedule markdown sale events with Promotions Manager, and engage buyers with Questions & Answers. In Fall 2017, eBay Guaranteed Delivery listings will be searchable for all buyers Launch multiple markdown campaigns with Promotions Manager in Seller Hub Create bundle and lot listings for extra exposure to buyers This October, Questions & Answers will be added to View Item pages Policy Updates Removal of off-eBay links, listings security, product identifier expansion, image guidelines, and eBay Catalog update. Reminder to remove off-eBay contact info and links In October 2017, convert HTTP content to HTTPS for a secure buying experience Effective October 19, 2017, product identifiers will be required for new or revised listings for Seller Refurbished condition and, in some categories, Used condition Effective March 1, 2018, eBay will prohibit watermarks on images and you should begin removing watermarks now to comply with the change Beginning in Spring 2018, new and existing listings will be matched to product entries in the eBay catalog Returns Display returns information in drop-downs, gain extra visibility for free returns, restocking fee update, and streamline returns with automatic acceptance. Display returns information in your listings’ Return Policy drop-downs only Get more exposure for listings that offer free 30-day returns Beginning this fall, refund up to 50% of the item price if the return is damaged or missing parts Starting in October, eBay will automatically accept a return request when the buyer pays for return shipping In 2018, restocking fees will no longer be available when you offer free returns For more information: Read the 2017 Fall Seller Update Listen to subject matter experts on eBay Radio from 11 am – 2 pm PT on September 19, 2017 Watch our live broadcast with subject matter experts on the eBay for Business Facebook page , 1-2pm PT on September 20, 2017. Find answers to your questions at the eBay Community Board Learn about eBay’s seller vision in this blog post by Bob Kupbens, Vice President of Business-to-Consumer Selling As always, thank you for selling on eBay. In an effort to combat amazon they will give you a better search position if you offer free no questions asked returns. If you offer free returns, there will be no recouping that money via a restocking fee. Buyer finds the same set for cheaper a couple days later... return the expensive one at the sellers expense. A good search position now will require free 1 day shipping with at least 30 day free returns without a restocking fee. It won't hurt most of the big guys, but each return will certainly dig into the small time sellers ability to compete.