eBay... not always that bad

former-member · 2015-01-07T07:23:21.000Z

eBay often gets a lot of flack around here because many of us sell on there and the quality of buyers isn't always the best (scammers). And some of the criticism is deserved. But I was recently reminded that sometimes they do covers our asses. I received the following letter from them: Thanks for consistently delivering exceptional service to your buyers. We're here to provide you a marketplace where you can sell with confidence. That's why we've taken the following steps during the past month to protect your account: Automatically set 21 of your detailed seller rating(s) to 5 stars from qualifying transactions Prevented 2 eBay Money Back Guarantee request(s) from being opened too early in the past 2 months We've already updated your seller dashboard to reflect these changes, which are for transactions made during the past year. When we remove transaction defects, your transaction defect rate may not go down if you had transactions that received more than one defect. We'll continue to improve our monitoring, detection systems, and policies to protect sellers like you. To see these updates, go to you seller dashboard. *** END MESSAGE ** I wasn't event aware people had tried to get money back and they blocked them for me. I have a guess it is some of the 0 feedback buyers from this Christmas. It's nice that they finally providing some protection for us sellers.