Ebay Returns Item Not as Described

jbacunn · 2014-08-28T13:25:57.000Z

Need some advice. Sold a small dollar item total with shipping about $9. The buyer initiated a return with the reason that the item was not as described meaning that I have to pay shipping back, refund full amount including shipping, and get a defect counted against me. The reason he gave was completely wrong. I sent him a message and told him his reason was bogus (politely). He replied back and said I was right and he made a mistake. He still wants to return the item but for me I really don't want it back. I'm more concerned with the defect being counted against me. I just want to refund him and be done with it. I don't want the item back. Can he close the return case or if he doesn't return it will the defect be counted against me or has that already happened when he started the return? Thanks for the feedback.