eBay Refunded My Calculated Shipping Fee

elementalsobe · 2013-08-25T13:33:15.000Z

I did not see a previous post about this so if this is double Im sorry! Anyway so I called eBay today to question them about why there is a fee on calculated shipping fee. The Customer Support Agent told me that it was included in my final value fee, which I then gave him my item number and he saw that there was final value fee on both the item and the shipping. He credited my account for the shipping fee and told me if I wanted to avoid the shipping fee, build the shipping into my sale price and give free shipping which is not impossible but could make for a harder sale sometimes, especially if you are shipping a heavy item via USPS where price varies by zone. Long story short Im not sure if I got a rookie CS Agent who just wanted to make me happy or if eBay will actually refund anyone who calls about this. Also I know 10% on shipping is much but hey, less money on fees = more profit :money: Hope this helps!!