FedEx smartpost delivered but not received

c4dreams · 2015-12-22T23:18:12.000Z

I know this has likely been covered before, but I couldn't find anything in the forums. i shipped a Jokers Funhouse (6857) via FedEx Smartpost. The item shows as delivered in tracking.. the buyer never received it. She went to the post office and they said they delivered it to the wrong house. The house is vacant and the package was gone. The post office told her to ask me if I had insurance, which I did not. what are my options from here?