shipping damages

cladner · 2014-06-05T14:59:31.000Z

So I haven't really encountered this and was wondering what others have done. I sent a package USPS priority last week. Buyer sends pictures today showing outside box and inside contents being crushed. I sent it to him MINT - lots of packing materials, all new shipping boxes. He sent me an FYI - not asking for anything but showing me the boxes have been clearly damaged on shipping. Am I responsible for this? Has anyone else encountered this before ?(i'm sure this must be common...) Any recourse for obtaining damages from shipper?