Quality of Items upon Receipt

former-member · 2012-10-25T14:50:57.000Z

I just got in an order from FAO Schwarz for 22 Grand Emporiums. Upon pulling them out of the LEGO boxes (2 per box), I feel like 15 of the 22 are not acceptable. They either have crushed corners, large creases in the box (random places), or even small incisions. Am I being too picky? What is your standard? Normally, the actual set box itself holds up quite well when shipped in LEGO boxes, but these didn't. I am on the phone with FAO now to get the damaged items exchanged, but what a hassle. How do you handle this personally?