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Lego Article on Forbes.com - Customer Loyalty

siddji · 2013-12-16T01:19:39.000Z

Check this interesting article I found on forbes.com http://www.forbes.com/sites/micahsolomon/2013/12/14/legos-expert-path-to-customer-loyalty-consulting-their-brick-by-brick-approach/ Talks about the CSR response, someone gets when missing brick pieces in their sets, and I could truly relate to that. Amazing read,