Appears LEGO might actually be listening - RE: Re-issues

Loghamel · 2015-10-11T14:18:22.000Z

I was looking through the reviews for 10249 and saw a LEGO rep actually responded to one of the many negative comments regarding the reissue of the Toy Shop. The reviewer, like many, was disappointed at LEGO for not being creative enough to release a new set for their Christmas village. Here is the response: Response from LEGO:By Jordan - Core Product Specialist, Consumer Services , October 1, 2015 It is obvious from your review and those that came before you that the Winter Village collection has a very passionate fan base. It was definitely not the intention of the designers to disappoint our loyal builders who have been with us since the beginning. After many tough conversations it was decided that we wanted to give all of our builders an opportunity to purchase the amazing Winter Toy Shop. While some builders were lucky enough the get this set in 2009 we have found that most families did not realize that this would become an annual tradition and missed this amazing set. With our designers having so many creative ideas for new and amazing Winter Village sets it was difficult to hold the reigns and re-release this set but it is in the interest of many of our younger builders and their families to make this happen. To our loyal Winter Village builders, like yourself, we hear you and understand how frustrating this experience has been. It is through situations like this that we learn more about our builders and their expectations.