I got banned from Lego.com and Toy Dealer dept is not responding...

Johnny_Lemonhead · 2013-12-06T03:17:34.000Z

About 6 weeks ago I got banned from the Lego.com site for being too good of a customer (buying too many items). I challenge you to try getting banned from virtually any other retail store for buying too many items. Coach handbags is possibly the only one I can think of. Can you imagine getting banned from a car dealership for buying too many cars? How about McDonald's banning you for buying too many hamburgers? In fact, according to the New York Times many retail stores have VIP and concierge services which are extended to customers who spend a lot of money each year. Not only did I not get such a benefit extended to me, I was told to hit the bricks (pun intended). What the ban means is that all of my orders are cancelled after I place them. I can't use my VIP points online (because they won't ship any more orders to me) but I can use them in stores oddly enough which I guess is alright. In both of the letters I got from the Lego executive he told me to contact their reseller dvisison. Here is the passage: "If you represent a retail business and are interested in purchasing LEGO products for resale, please contact our Independent Toy Dealers department to discuss our reseller requirements by calling 1-800-673-0360, or email ITD@LEGO.com ." I emailed them over a month ago to ask for info and they have not responded to my request. Does anyone have any experience with this department? Should I try calling them? I talked to a friend of mine who owns a small toy store and she said she didn't sign up as a reseller with them because they require a minimum purchase of $10K up front. I am OK with that requirment but if they don't respond to me I don't see how it's ever going to work. Anyone have any experience with all of this? Thanks in advance!